FAQs

A woman, therapist Nicole Micucci, with long wavy hair, wearing a white blouse and bright yellow pants, is smiling and looking at her laptop in a modern room with minimalist decor and neutral tones.
  • Your first session is a chance for us to get to know each other and begin building a safe, supportive connection. We’ll talk about what’s bringing you to therapy, what you’re hoping to work on, and any previous experiences you’ve had with mental health support. I’ll also ask questions to better understand your history, current challenges, and what’s important to you—always at your pace and comfort level.

    This session is also a space for you to ask questions about my approach, including the types of therapy I offer (like EMDR or ART), and what our work together might look like. Some clients come in knowing exactly what they want to focus on, while others need time to explore—it’s all welcome here.

    My goal is for you to leave our first session feeling heard, supported, and with a sense of what our work together can offer. Therapy is a collaborative process, and we’ll take it step by step, together.

  • Virtual therapy allows us to meet from the comfort and privacy of your own space using a secure, HIPAA-compliant video platform with SimplePractice. Before each session, you’ll receive a unique link via email and text—just click to join at your scheduled time.

    Sessions are held in real time, just like in-person therapy, and you’ll have my full attention and presence throughout. Many clients find that virtual therapy is not only convenient, but also helps them feel more relaxed and grounded during our work together.

    As long as you have a stable internet connection and a quiet, private space, virtual therapy can be just as effective as in-person sessions—sometimes even more so.

  • Yes. You can use your smart phone for our virtual sessions. You will need to download the SimplePractice Telehealth App.

    Google Play Store
    iOS App Store

    Please make sure your phone and app are updated before our session. Find a stable spot to place your device, and set it to “Do Not Disturb” to minimize interruptions during our time together.

  • Please refer to the list of insurance providers I am currently credentialed with. However, I cannot guarantee coverage for your specific plan until it has been verified through Alma, the platform I use for insurance processing. This verification typically takes 1–3 business days.

    I would also be happy to process your insurance information prior to our free consultation to ensure we can work together.

  • Paying privately offers a few key benefits that some clients find important. First, it allows for greater privacy and confidentiality—when using insurance, your diagnosis and treatment details may be shared with your insurance provider, which becomes part of your medical record.

    Private pay also gives us more flexibility in how we work together. We’re not limited by the number of sessions or the types of therapy covered by your plan. This means we can tailor your treatment at a pace and structure that best fits your needs, rather than the guidelines of a third-party payer.

    For some, this route can also feel more empowering and personal—your therapy experience becomes fully your own.

    If you have out-of-network benefits, I can provide a superbill—a detailed receipt that you can submit to your insurance for possible reimbursement. While not guaranteed, many clients receive partial reimbursement this way. I’m happy to guide you through that process if needed.

  • My primary focus is individual therapy, which means our work together is centered around you—your experiences, needs, and goals. However, I do recognize that healing often happens in the context of relationships.

    If it feels clinically appropriate, I may invite a partner, close friend, or family member into a session to support your process or explore a dynamic that’s impacting your well-being. These are typically one-time or occasional sessions and are always done with your full consent and comfort in mind.

    That said, I do not provide ongoing couples or family therapy, as it shifts the nature of the work and my role as your individual therapist.

    If you’re navigating a challenging relationship or want support around bringing someone into a session, I’m happy to talk through that with you.

  • For long-term clients who are committed to their care, I am happy to provide a letter of accommodation or emotional support animal letter. These letters are valid for one year and are based on your ongoing treatment and progress.

    It's important that clients have a full understanding of the regulations surrounding these letters, as there are specific rules and guidelines that must be followed. If you’re interested, we can discuss how this can be incorporated into our work together.

    If you are a new client, we would first need to establish a therapeutic relationship, and I encourage you to reach out if you have any questions about this process.

Additional Resources

Crisis Support and Hotlines

988 Suicide & Crisis Lifeline
Call or text 988
24/7 support for people in emotional distress or suicidal crisis.

National Domestic Violence Hotline
Call 800-799-7233 or text START to 88788
Confidential support for anyone affected by domestic violence.

Florida Domestic Violence Hotline
Call 800-500-1119
Statewide hotline for safety planning and support.

United Way 211
Call 211
Find local support for housing, food, mental health, employment, and more.

RAINN (Rape, Abuse & Incest National Network)
Call 800-656-HOPE (4673)
Nation’s largest anti-sexual violence organization.

The Trevor Project (LGBTQ+ Youth Support)
Call 866-488-7386 or text START to 678678
Lifeline for LGBTQ+ youth in crisis.

Mental Health & Trauma Resources

EMDR International Association (EMDRIA)
Learn more about EMDR therapy and find trained professionals.

Accelerated Resolution Therapy (ART International)
Find certified ART practitioners and learn how it works.

National Center for PTSD
Trusted info, self-help tools, and treatment resources for PTSD.

Postpartum Support International
Call or text 1-800-944-4773
Resources and support for new and expecting parents.

NAMI Florida (National Alliance on Mental Illness)
Education, advocacy, and support groups across Florida.

SAMHSA (Substance Abuse and Mental Health Services Administration)
Call 800-662-HELP (4357)
Treatment finder and substance use/mental health support.

Eating Disorder Support

National Eating Disorders Association (NEDA)
Helpline: 800-931-2237
Screening tools, support groups, and recovery resources.

Alliance for Eating Disorders
Based in Florida. Offers free support groups, referrals, and education.

Public Health & Medical Support

Florida Department of Health
Your local guide for health clinics and state services.

Housing & Financial Assistance

Florida Housing Finance Corporation
Access rental assistance and affordable housing programs.

HUD – Florida Resources
Emergency housing, shelter services, and housing counselors.

Feeding Florida
Florida’s food bank network helping families in need.

Department of Children and Families
Food assistance, temporary cash assistance, medicaid and refugee assistance